Oriental Trading Reviews

After you place an order a pop up comes up asking if you would like to sign up for fun rewards to get 10% back on orders and unlimited free shipping. But when you sign up for it you dont realize that you are signing up for a monthly subscription for $14.95. They never ask for any payment information so you have no reason to believe that any payment is involved but Oriental trading shares your payment details with them and when the monthly charge hits your account it says oriental trading on the statement but when you contact oriental trading they tell you to call fun rewards. The fun rewards customer service reps are rude as hell and hung up on me when I requested an email confirmation that it was cancelled.

They. Use photogs that sent accurate and make item look larger than they actually are. Then when you want to return they expect you to pay return shipping. There customer service chat people are worthless too! Will never buy from them again! BUYERS BEWARE!

I have bought a ton of kids crafts from Oriental Trading. Not the best quality but fun for the kids. However I recently discovered that they signed me up for rewards program and charged my credit card $14.95 a month for "Fun Rewards" program. They claim I had to click on something but I never would have intentionally agreed to this program. Now I'm trying to get my money back. Customer service at Fun Rewards told me they will only give me 6 of the 9 monthly fees back. I just had to call Fun Rewards back a week later as the refund has still not been posted to my account. Told me the bank is holding it up. Called my credit card, they told me they don't ever block credits/refunds. I will never order from this company again.

“Treasure Chest” item doesn’t include items all items pictures. Items I got that I didn’t like: tiny rubber balls, pencils, tiny pencil top erasers, flimsy book markers. Items I liked; star erasers, stress ball, star note pads, and paratrooper. Also check material item is made of and the dimensions-some items are smaller than you’d think and simply made of cardboard.

Dont waste your money. The house designed with the roof so close to the perch, a butterfly couldnt access. Sure, kept out birds and squirrels, but the racoons destroyed the perch in 2 nights.
Wish we had caught no free returns.
Audubon approved? Must not have been tested on real birds...

I was charged this morning $16.81. I've not used the website in MONTHS and unsubscribed from emails. I reached out to customer service who told me that I signed up for some sort of rewards program?!?!?! WHEN?!? Customer service told me I would have to email or call them because, no, they can't cancel it on the chat. This is 10000% fraud; they charged my credit card without consent. I can't even find where they have my credit card on file in order to delete it! DO NOT ORDER FROM THIS WEBSITE!

I ordered supplies for my daughter's birthday. I paid $32 dollars alone for the fastest shipping to make sure it got here in time not including the supplies. UPS physically went into my garage and put the carboard box it was in next to other broken down cardboard. They refused to give me at least a partial refund for the shipping I paid because they expected me to not just track it on their website (which I did) but also the UPS website.

DONT EVER BUY FROM HERE - I bought a small item worth $15. That purchase got me subscribed to some monthly membership that has been charging me $15 ever month! What fraud of a company! Don't risk buying no matter how attractive or cheap things look!

Order from Oriental Trading was fine

However... After I finished my order there was a pop up window asking if I would like to receive a credit for the shipping I just paid, just enter your email sign up for our news letter and we will issue you a credit.

At no time did it mention that I was signing up for a Fun Rewards + membership and that I would be charged 14.95 per month until I called their customer service and make a request to cancel the Fun Rewards + program.

One single misleading click. This is deceptive, it is an unethical business practice, I did not request this membership, I did not authorize these charges.

I will never purchase from Oriental Trading again. I advise that you do the same.

what a low life dirtbag CEO I just watched you on undercover Boss
you're an absolutely disgusting piece of trash $0.25 raise to your warehouse workers
Gatorade only for 2 months out of the year so generous
your company CEO is a dirtbag